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Order 20210305_KE3-0000025
Date : 2021-03-24
Name : Kathy Baugh
Hits : 8099

Can you please let me know when I can expect to receive the following order?


20210305_KE3_0000025


Thank you.

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COTTONVILL
Hello.
This is COTTONVILL.

We are really sorry.
We immediately sent your goods to the carrier,
Your product is currently in customs status due to US customs clearance issues with our existing shipping companies.

So, it's difficult to know when that item will be available now.

We will not wait for the item with this customs clearance issue and will try to reship it using another carrier, DHL.

We are very sorry for the delivery problem.
Please wait a little longer and We will provide you with the new DHL waybill number as soon as possible.
COTTONVILL
An additional shipment of your DHL courier has been sent today.
The waybill number is 9527971165.
Once again, we apologize for any inconvenience this may cause.

If you have any further questions, please feel free to email us on this bulletin board or to cottonvill_official@naver.com.

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